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Nagshi

Service Excellence

  • 123
  • Olaya Street
  • Riyadh, Saudi Arabia
/ 10 view(s)
Nagshi Consulting is a healthcare consultancy based in Riyadh, Saudi Arabia, registered under the Ministry of Commerce (CR No: 1223). We support healthcare providers throughout the Kingdom and internationally in achieving operational excellence, financial stability, and high-quality patient care. By combining regional expertise with the best international practices, we deliver tailored solutions across strategic planning, quality accreditation, digital transformation, and revenue cycle management. Our experienced team works closely with your organization to optimize workflows, improve patient experiences, and strengthen organizational resilience. At Nagshi Consulting, we partner with you to implement sustainable strategies that drive growth, ensure compliance, and position your institution as a healthcare leader. We are committed to raising healthcare standards and advancing the vision of a healthier society.
At Nagshi Consulting, our mission is to help healthcare organizations achieve excellence, efficiency, and financial strength. We partner with clients to provide evidence-based support across the healthcare sector. Our services include strategic planning, digital transformation, quality management, and accreditation. We focus on optimizing revenue cycles, developing talent, and improving every aspect of the patient’s experience. Through our expertise in marketing, governance, and clinical operations, we enable clients to manage complexity, foster innovation, and deliver compassionate, high-quality care.
Our vision is to set a new global standard in healthcare, making every partner organization a model of quality, innovation, and patient focus. We strive to shape the future of healthcare by delivering integrated solutions that align strategic goals with operational execution. Nagshi Consulting seeks a world where healthcare institutions are financially resilient and recognized for outstanding patient experiences and clinical results. Through our guidance, we aim to build healthier communities by developing agile, digitally enabled, and ethically driven healthcare providers, establishing a lasting legacy of excellence and integrity.

Support Services & Consultancy Activities in the Healthcare Sector

1. Strategic & Operational Consultancy

  • Healthcare business planning and feasibility studies
  • Market research, competitor benchmarking, and service-line strategy
  • Operational workflow assessment and redesign
  • Clinical pathway optimization
  • Patient journey mapping & experience design
  • Digital transformation strategy
  • Strategic planning for new hospital or clinic expansion
  • Mergers & acquisitions advisory (healthcare-focused)
  • Turnaround management for underperforming facilities

2. Quality Management & Accreditation

  • Establishing Quality Management Systems (QMS)
  • Internal quality audits, continuous quality improvement (CQI)
  • Root-cause analysis (RCA) and patient safety protocols
  • Clinical governance framework implementation
  • KPI development, monitoring, and reporting
  • Risk management strategies and incident reporting frameworks
  • Staff training on quality standards

3. Healthcare IT & Digital Solutions Support

  • Hospital Information System (HIS) selection, deployment, and integration
  • Electronic Medical Records (EMR) implementation
  • IT staff training and ongoing technical support
  • Website, mobile app, and patient portal development

4. Revenue Cycle Management (RCM)

  • Financial modeling and budgeting
  • Revenue cycle analysis and optimization (coding, billing, collections)
  • Insurance contracting & reimbursement negotiation
  • Denial management and claim audit services
  • Cost optimization strategies for hospitals and clinics
  • Pricing structure review for services & procedures

5. Human Resources & Workforce Development

  • Recruitment of healthcare professionals (local & international)
  • Credentialing and privileging for physicians
  • Job descriptions & competency frameworks
  • Training programs (clinical & non-clinical)
  • Workforce productivity analysis
  • Staff scheduling optimization
  • Leadership development for department heads
  • Performance appraisal systems

6. Marketing, Branding & Patient Acquisition

  • Marketing strategy for hospitals and clinics
  • Digital marketing (SEO, SEM, social media, content)
  • Brand identity development for healthcare institutions
  • Patient engagement systems & CRM setup
  • Medical tourism program development
  • Community outreach & healthcare awareness campaigns
  • Physician referral network development
  • Website content and medical service descriptions

7.   Policy & Governance Support

  • Healthcare contract drafting and review
  • Policy formulation for clinical and administrative areas
  • Support for malpractice claims and risk mitigation
  • Corporate governance frameworks for healthcare organizations
  • Medical ethics committee support

8. Medical Tourism Development

  • Program setup and accreditation support
  • International patient desk creation
  • Concierge services planning
  • Travel & accommodation coordination systems
  • Partnerships with international insurers and referral agents

9. Patient Experience & Customer Service Optimization

  • Mystery patient audits
  • Patient satisfaction surveys
  • Staff–patient communication training
  • Patient flow & waiting time reduction
  • Call center setup and optimization
  • Complaint management systems

 

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